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ACL App

ACL App

CALL ASSISTANCE +352 26000

 
     

24/7 assistance

Whether on foot, by bike, on a motorbike, in a car, in a camper van, etc., our agents are trained to come to your assistance at any time, anywhere in Luxembourg and Europe.

Geolocation

The geolocation function enables our staff to locate your exact position, provided the call for assistance has been made using the mobile eCall button.

   



To connect to the ACL application, please first create an account on my.acl.lu.

 

Create an account

Digital membership card

This way, you can have your membership card in digital format, always to hand, and check the details of your ACL membership.

Your vehicle

If you have registered your vehicle details, these will be automatically transferred when you call, considerably shortening the breakdown recovery process.

 

 

   



To connect to the ACL application, please first create an account on my.acl.lu.

 

Create an account

24/7 assistance

Whether on foot, by bike, on a motorbike, in a car, in a camper van, etc., our agents are trained to come to your assistance at any time, anywhere in Luxembourg and Europe.

Geolocation

The geolocation function enables our staff to locate your exact position, provided the call for assistance has been made using the mobile eCall button.

Digital membership card

This way, you can have your membership card in digital format, always to hand, and check the details of your ACL membership.

Your vehicle

If you have registered your vehicle details, these will be automatically transferred when you call, considerably shortening the breakdown recovery process.

 


The functions

 
Asset-50@5x.png

 eCall mobile

 Traffic and news

 Car rental

 Membership benefits

 eCharging Stations

  

 Travel

Asset-50@5x.png

eCall mobile

Traffic and news

Car rental

Membership benefits

eCharging Stations

  

Travel



 

How does it work?

1. Create an account on my.acl.lu.

2. Download the ACL App to your smartphone from the App Store or Google Play.
3. Enter your details and those of the vehicles you use on a regular basis into the app.
4. In the event of distress, press the eCall mobile button on the ACL App. Your exact location (provided that your mobile phone allows it) and your details will automatically be transferred to the ACL’s assistance centre via a priority phone line.
For anyone not affiliated with the ACL, the eCall mobile function allows you to call the assistance centre but does not allow you to enter vehicle details beforehand or automatically send your location information.
5. The ACL will send the relevant assistance teams out to you to help get you back on the road.
   

Further information

Please call +352 450045-1 or send an email to app.support@acl.lu should you have any further questions

 



FAQ

From Google Play or the App Store
 
It’s free.
No. The location function only works when the function is enabled in your phone’s settings and the data is only transferred to the assistance centre if the user makes an eCall mobile call.

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"Luxembourg" or "Europe" membership card; Main card, Partner, YoungACL.

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All information on the current state of traffic and construction sites in Luxembourg.

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