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Bike assistance

ACL offers you two options: bike assistance included with your ACL membership card or a special reduced-price bike membership.

With ACL, you can take advantage of bike assistance or electric bike assistance for your leisure or business trips. No need to worry about a flat tyre or mechanical breakdown.

Bicycle assistance service by ACL
Bike assistance included in your ACL card

Bike assistance included in your ACL card

The ACL membership card guarantees you help around the clock, 24/7, regardless of how you get around. We will help you if you have a car, but also if you are travelling by conventional bike, electric bike or pedal scooter.

  • Breakdown/towing/repatriation
  • Replacement car
  • Rental and diagnostic services
  • Benefits with our partners
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ACL Bike Assistance

ACL Bike Assistance

The ACL offers a membership card for cyclists, the ACL Bike Assistance. This assistance is only available for conventional bicycles, electric bicycles or pedal scooters and is offered within the Grand Duchy, around the clock, 24/7. As with motorised vehicles, the ACL also offers its assistance services in this area:

  • assistance via eCall mobile (ACL App)
  • short-term vehicle rental
  • participation in exclusive member trips
  • discounts and benefits from our partners

This membership card costs €25.00 per year and is available exclusively in digital format in the ACL application.

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Bikelsurance, the bicycle insurance offered by ACL

BikeInsurance: Finally a coverage adapted to your bike

In order to offer you additional security, you can also take out theft insurance for your bicycle, electric bicycle or scooter. With BikeInsurance’s attractive offer, you can protect your bike against theft and damage. Our partner Vanbreda & Lang offers you very competitive prices and an innovative and easy way to cover your bike.

Digitized and instantaneous: say goodbye to paperwork and phone calls. Online subscription takes only 5 minutes. Pay directly by credit card or bank transfer and receive your contract instantly by e-mail. If you register today, insurance coverage will begin tomorrow at midnight.

Getting insurance has never been easier.

The essentials:

  • Very advantageous premium insurance from 28.20 €/year
  • For all types of bicycles up to €10,000
  • Also for bicycles with assisted pedalling up to 25 km/hour
  • No depreciation or deductible on the battery
  • Even second-hand bicycles up to 3 years old can be covered

This insurance is available to all ACL members, regardless of their membership form.

For more information about BikeInsurance, contact our partner Vanbreda & Lang SA on +352 465403 or by e-mail at bikeinsurance@vanbredalang.lu

Conclure a BikeInsurance

Frequently asked questions

  • What is included in the ACL bike assistance offer?

    Whether you are on a bicycle or in a car, unexpected issues can occur at any time: a flat tyre, brake problems, or a slipped chain. To support cyclists in these situations, ACL has created a dedicated bike assistance offer.

    ACL provides bike assistance in two formats:

    • Included in the standard ACL membership card, which covers all modes of mobility (car, bicycle, electric bike, scooter).
      • bike assistance, bike towing or repatriation
      • Replacement car
      • Rental services and diagnostics
      • Partner benefits

     

    • A specific “ACL Bike Assistance” plan at €25/year, designed exclusively for cyclists, with a digital card in the ACL mobile app.
      • bike assistance, bike towing or repatriation in case of a breakdown or flat tyre
      • Mobile eCall through the ACL app
      • Short-term vehicle rental
      • Access to organised trips and partner advantages

    Whatever the type of breakdown, you benefit from a 24/7 service. To subscribe, choose the €25/year bike assistance offer via this form, or register here for full BikeInsurance cover.

    • Which types of bicycles are covered by ACL bike assistance?

      The ACL bike assistance offer applies to all bicycles, including electric bikesand scooters. Our teams intervene quickly for any mechanical issue anywhere in the Grand Duchy, 24/7.

      With BikeInsurance, you can also insure your bike against theft and damage. Subscription is simple and fast, allowing you to insure all types of bicycles up to €10,000, including electric bikes up to 25 km/h and second-hand models less than 3 years old.

         

      1. How can I maintain my bike regularly to avoid breakdowns?

        Regular maintenance extends the lifespan of your bicycle and reduces the risk of needing bike assistance. Check your tyre pressure, lubricate the chain, inspect the brakes and clean the frame after every ride. If you have an electric bike, remember to check the battery and motor regularly as well.

      Any questions?

      Contact us now for personalised help from our teams.

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