Assistance Home: peace of mind at home too

Household breakdowns always have this annoying habit of happening at the wrong time. Either when you’re getting ready to leave for work, at night or at the weekend. ACL can help you in this difficult situation.Edit the translation in Français

All you have to do is call +352 25 36 36 600 and our Assistance Centre staff will send you the right craftsman to solve your problem as quickly as possible. This service is available 24 hours a day, 7 days a week.

Become an ACL member to benefit from this included service.

Become a member

The benefits of ACL Assistance Home

  • Guaranteed assistance 24/7
  • Just a phone call away
  • Quality of craftsmen verified by ACL
  • Partial coverage of labour costs (if you take out the additional option)


As an ACL member, you benefit from Home Assistance. If you are not yet a member, don’t wait any longer.

Become a member

The ACL Assistance Home option

This option allows you to be partially reimbursed for labour costs!

The additional option

You can also take out the additional ACL Assistance Home option for €34 per calendar year.

An annual premium of €34 is charged for any subscription before 01/07 of each year. Subscribing after 01/07 each year entitles you to a 50% discount on the annual premium.

Option ACL Assistance Home

How does partial cost recovery work?

  1. If you have a domestic breakdown at home, simply call +352 26000 and we’ll put you in touch with the right tradesman to solve your problem, whether it’s a locksmith, electrician, heating engineer, fitter or plumber.
  2. The craftsman will invoice you for the work done. You send us the receipted invoice so that we can reimburse you. Reimbursement of labour is limited to €500 per year and a maximum of 2 interventions. Replacement parts and materials required for the repair are excluded.The additional option of partial coverage of costs in cooperation with LaLux is reserved exclusively for ACL members.

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Whether you're a resident of Luxembourg or a cross-border commuter, join online now!

  • 24/7 roadside assistance in your language throughout Europe
  • Replacement vehicle, rental, technical diagnosis and desk services
  • Permanent discount on petrol
  • Member benefits with our numerous partners
  • Exclusive organised trips and special karting rates

and much more to discover in our agencies!

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