Full time
CDI

A breakdown mechanic - M/F - permanent contract - full time

Published on 13/03/2024

Because passion for cars and vehicles is stronger than anything else, ACL advocates gender equality and strives to increase the proportion of female staff in the Troubleshooting and Diagnostic Center.ACL strongly encourages applications from women, of course, men are welcome too!

Main responsibilities

Do you like working in a team and independently? Is customer satisfaction your passion? Do you want to give meaning to your work by helping our members in difficulty? In the Road Service, you’ll be at the heart of member relations.

After a period of “Onboarding” and training in our tools, your main mission will be to support our members and customers on a daily basis :

  • Ambassador of the ACL, you will be responsible for taking on breakdown assignments in Luxembourg and the Greater Region for ACL members/clients
  • Identifying problems encountered and proposing the most appropriate solution to preserve/restore mobility to the member/client
  • Perform breakdown recovery or towing depending on the nature of the breakdown
  • Administrative pre-management of the mission

Profile required

Over and above your DAP training in car mechanics and the number of years’ experience, it’s your personality that will grab our attention.

  • You’re autonomous, a team player and enjoy working in a team
  • You listen to the member/customer
  • You’re outgoing and have excellent interpersonal skills
  • You’re committed, dynamic, interested and take the initiative
  • You keep a cool head when things get a bit hectic
  • B and C driving licences required, E licence an advantage
  • Proven experience in breakdown recovery, towing and/or car mechanics
  • Languages: Luxembourgish, French, German. Any other language is an asset
  • Shift work 7/7 amplitude from 06h00 to 24H00

Questions?

Our HR team will be happy to answer any questions you may have.


Bianca Uhlmann, Head of Recruitment

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