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Report Navi errors in GPS maps

Wrong destination, one way street or dirt road? 

Motorists, truck drivers and residents are called to report errors in the digital map of your GPS to the ACL. All reports will be reviewed and directly forwarded to the map manufacturer. 

Report your GPS Problem to us

Trucks stranded in narrow streets, cars guided on pedestrian paths or through residential areas… The wide distribution of navigation devices shows more and more often the boundaries of electronic guidance. In most cases the device is blamed for incorrect routing. Very often the problem is caused by old maps stored in the device, not updated in a long time.

The ACL asks all road users to report errors in the digital map of your GPS. All reports will be reviewed by the ACL and forwarded directly to the map manufacturer, so that errors can be corrected during the next update.

Regularly update you GPS maps

Manufacturers have fixed update cycles, several times a year when new map versions become available. However: Those who own an older GPS and may not be able to execute updates of the maps, are bound to expect wrong route information.

Updating the maps can be done online for many models, e.g. on the websites of the navigation equipment manufacturers or directly provided by map producers’ updates – however, this will incur costs in most cases.

You should not blindly trust the GPS system

You should not blindly trust the electronic helper, under no circumstances. Not even if you are travelling with a top unit of the latest generation, including the newest maps.

The ultimate responsibility is finally taken by the vehicle driver.

GPS systems are practical helpers, but certainly no autopilots.

For questions regarding route planning and travel information and the latest map data, the tourist department of the ACL will be pleased to help you.

Please fill out this form:



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The personal data collected via the website will be processed to ensure the proper performance of ACL’s services and their development, and for no other purpose. ACL guarantees that your data will be processed in accordance with the applicable data protection regulations. Please refer to our clauses on confidentiality and protection of personal data and to ACL's general terms and conditions, which can be consulted here.
 

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