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ACL App

Published on 13/07/2018

News

For a quick and efficient assistance anytime, anywhere, remember to download the ACL App!



Help and assistance at your fingertips - anytime and anywhere


Are you driving by car to your dream destination this summer? Have you thought of all the papers, the toys for the children, the watering trough for the dog? But have you also remebered to download the ACL App? With the mobile eCall function, our staff can assist you more quickly and efficiently in the event of problems on the road. Thanks to the geolocation function, our Support Center staff can locate your exact location, anywhere in Europe, as long as the support call has been made via the mobile eCall button. Moreover, if you have recorded the data concerning your vehicle beforehand, they are automatically transferred during the call, which will reduce the questioning time to the telephone.
 

 
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The free application of the Automobile Club Luxembourg allows you fast and efficient assistance at any time and anywhere in the world.

The ACL App has 4 main functionalities :

  • mobile eCall (including referencing of "my vehicles"),
  • Traffic Informations,
  • Infos & News of the Club
  • as well as the digital Membership card.

Available in English , French and German , the ACL App is accessible to everyone, while providing additional valuable benefits to ACL members.

The main functionality “mobile eCall” in connection with "my vehicles" allows members of ACL to considerably shorten the process of troubleshooting.

What does that mean ? Here it comes :

  • Record your data and those related to the vehicles you regularly use within the application.
  • During a call via “mobile eCall” , this data, as well as your location (if authorized on your mobile), will be automatically transmitted to the Assistance Center of your Automobile Club.
  • In addition, the voice call from the ACL affiliate will automatically be routed to a priority phone line.
  • For any person not affiliated with ACL, the “mobile eCall” function allows geolocation and the call to the telephone exchange, but does not allow the preliminary registration of the vehicles or the automatic sending of geolocation information.
  • The “mobile eCall” functionality may also be used for any assistance-needs beside the classic road- assistance case.
 

 

The “Membership card” functionality , reserved for ACL members , gives you the possibility to check the actual informations related to your ACL affiliation.

Do you want to have a look at the actual traffic situation on Luxembourg roads? With the “Traffic Info” functionality , a map allows you to locate traffic congestions, accidents, construction sites as well as the location of fixed speed cameras.

The “Info & News” functionality keeps you up to date on new developments in the world of mobility. The ACL App: for fast & efficient assistance anywhere in the world!

Suggestions or questions :    app.support@acl.lu

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