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ACL Bike Assistance - The ACL: providing assistance however you decide to travel

Published on 17/04/2019

ACL Bike Assistance - The ACL: providing assistance however you decide to travel
News

Many of you are motorists who also have a keen interest in cycling. Be it as an alternative means of transport to your car or a tool for parking in one of your favourite sports, more and more of you are taking to Luxembourg’s streets on your bikes, electric bikes and scooters.

The ACL would like to remind you that membership cards are issued to the individual and give you access to 24/7 assistance regardless of the means of transport you are using. Our roadside assistance service is, in fact, available not only to motorised vehicles, such as cars and motorcycles, but also when you are travelling by bike or electric bike, for example. Whether your bike wheel gets crumpled on your morning ride or your electric bike or scooter battery runs flat, you can call on the ACL’s breakdown mechanics to get you back on the road as quickly as possible. Our emergency response vehicles are fitted with a mobile electric recharging terminal and can also carry bikes, meaning that the ACL’s breakdown mechanics can intervene quickly in any distressing situation.
We recommend that you use the ACL’s eCall Mobile function should you run into trouble on the road as this will allow us to accurately pinpoint your location and therefore assist you even more quickly.

New ACL service

You also have the option of taking out theft insurance for your bike, electric bike or scooter for that extra peace of mind. The special bike, e-bike and electric scooter insurance that we offer is the only product of its kind in Luxembourg.

The ACL has also just launched its ACL Bike Assistance membership option for those who travel primarily by bike, electric bike or scooter. This membership card costs €25 per calendar year and is available in digital format only, via the ACL smartphone app. Members choosing the ACL Bike Assistance option benefit from all of the benefits and services that the Automobile Club offers, including ACL Home Assistance, short-term vehicle rental from ACL Clubmobil for one-off needs, access to exclusive members’ tours and even discounts and benefits from our partners in the ACL member benefits scheme. Members will be covered for assistance and recovery for their traditional or electric bike or scooter, both within the Grand Duchy and within a 50km radius of the Luxembourg border, 24 hours a day, 7 days a week. Check out the whole range of products, services and benefits that the ACL offers on our website, www.acl.lu.

For further information please contact us on +352 45 00 45-4200 or by email at acl@acl.lu.

To obtain an ACL Bike Assistance membership card or for more information on the BikeInsurance scheme visit www.acl.lu/bike
 
 


 


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