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24/7 mobility assistance

ACL offers breakdown assistance, whatever the problem you encounter on the road and whatever your means of transport. Whether you’re in a car, on a motorbike or on a bicycle, ACL will help you in any situation, whether it’s a simple breakdown or an accident.

Quelques exemples de dépannage pour votre voiture :

Vous avez mis le mauvais carburant ? Vous avez une crevaison ? Votre voiture ne démarre plus ? Pas de soucis, l’ACL vous vient en aide.

La chaîne de votre vélo s’est détachée ? Votre vélo électrique est en panne sèche ? La roue de votre vélo s’est déformée ? Pas de soucis, l’ACL vous vient en aide.

Breakdown assistance available in Luxembourg and Europe

This means that you can quickly be repaired and regain your mobility, without needing to be towed to a garage.

Europe Card

This membership card is valid in Luxembourg and Europe.

Breakdown and recovery of your car
Repatriation of vehicle and occupants in the event of an accident or serious breakdown
Replacement car following an accident or serious breakdown
Wildlife damage costs
Breakdown and towing in Europe
Replacement car in Europe

Order the card "Europe"

Luxembourg Card

This membership card is only valid in Luxembourg.

Breakdown and recovery of your car in Luxembourg
Return home in the event of an accident or serious breakdown
Replacement car following an accident or serious breakdown
Wildlife damage costs

Order the card "Luxembourg"

Super dépannage, un samedi dans un parking de Luxembourg ville. rapide et vraiment efficace, j’ai en plus eu le droit à 1 voiture de remplacement pendant 3 jours (…). Je conseille de devenir membre à tout le monde !

Clelia Schroeder22/03/2024
Sehr gut
Georg Glaubitz22/03/2024
Sehr schnelle und unkomplizierte Hilfe. Die Mechaniker sind äußerst freundlich und kompetent
Adam Cope22/03/2024
Great staff, friendly & polite. All spoke perfect English. Highly recommended.

Benefits of the ACL card

88% on-site repair rate
The breakdown service allows you to regain your mobility quickly, without having to be towed to a garage.
Transport to the garage of your choice
If your vehicle cannot be repaired on site, we will transport it to the garage of your choice, not the nearest one.
Free replacement vehicle
We will provide you with a replacement vehicle free of charge for a period of 5 days.
Spare batteries and recharging points
Our service vehicles are equipped with batteries and mobile recharging points, to avoid unnecessary towing.
7 languages
Our helpdesk staff can assist you in 7 languages. Take the stress out of the situation by speaking your language.
Nominative vehicle assistance
ACL assistance is nominative and personal, because for us it's the member who counts, not the vehicle of their choice.

ACL mobile app: vehicle assistance in Luxembourg and Europe

ACL mobile application

With the ACL App, you can benefit from a number of essential features for optimum roadside assistance:

24/7 assistance: Our trained agents are on hand at all times, whether you’re on foot, by bike or by car, in Luxembourg and across Europe through our clubs partners.
Geolocation: This feature enables rapid intervention by identifying your precise location via the mobile eCall button.
Digital membership card: Easily consult the details of your ACL membership in digital format.
Quick access to our member benefits, charging points, car hire and real-time traffic information.

Download on Android Download on iOS

Frequently asked questions

I live across the border. Can I join ACL?
Yes, cross-border commuters who live within a 120 km radius of the Grand Duchy can become members by taking out a Europe card.
In the event of repatriation, the vehicle and its occupants will be repatriated to Luxembourg (within the limits and amounts indicated in our general conditions).
Is the breakdown service free?
The ACL roadside service operates 24 hours a day, seven days a week, and can be contacted by telephone on (+352) 26000. It responds to breakdowns or accidents involving vehicles (cars, trailers, motorbikes) weighing up to 3.5 tonnes.
In Luxembourg, 2 breakdown or towing operations per year are free of charge; a 3rd operation is invoiced at 50% of the current rate (depending on the distance and the time of the operation – night, Sunday, public holiday). Any additional intervention will be invoiced at 100%.
Please note! Free towing applies only to journeys made from the breakdown/accident site to the garage.
How do I become a member ?
You have the following options:
By visiting one of our offices in Bertrange and Ingeldorf.
By using our online registration form available here.
By calling us on 45 00 45 – 1 and completing the membership form, including full documentation, that will then be sent to you.
Feel free to also use the livechat if you have any questions.

The latest mobility news

Not a member yet?

Whether you live in Luxembourg or are a cross-border commuter, join online now and get a -25% discount on car hire as an ACL member.

24/7 roadside assistance in your language throughout Europe
Replacement vehicle, rental, technical diagnosis and desk services
Permanent discount on petrol
Member benefits with our numerous partners
Exclusive organised trips and special karting rates

and much more to discover in our agencies!

Become a member